Checkout recoverability

The classification of a checkout exception by whether the agent can resolve it automatically, whether the buyer must provide input, or whether a human review is required.

StoreSteady treats checkout recoverability as a reference term because No recoverability classification: Every error is unclassified, forcing agents to give up or escalate.

• No recoverability classification changes what a crawler, shopping channel, or AI assistant can safely infer about the merchant surface.
• Without a named category, operators tend to treat checkout recoverability as generic AI noise instead of a reproducible finding with evidence and a validation path.

• per-exception recoverability classification on checkout responses; the operational metric "% of exceptions resolved without human intervention."

Inventory the merchant's checkout exception responses against the three recoverability classes (`agent_can_resolve`, `buyer_input_required`, `buyer_review_required`). Replay each class and measure actual resolution.

• A merchant returning an HTTP 500 with no business-logic classification at all.
• A merchant returning `failure: true` with no machine-readable reason.

1. Identify the merchant-controlled source that creates the checkout recoverability signal.
2. Reconcile visible copy, machine-readable data, policy text, feed state, and checkout behavior where the term applies.
3. Keep the fix high-level in public docs; detailed remediation belongs inside paid scan workflows.

Rerun the same evidence capture used for detection. The finding is validated only when the original checkout recoverability signal no longer reproduces and adjacent source surfaces still agree.

• Google UCP - checkout `business_logic_error` recoverability model →
• Standard PSP decline-code classification →

• Agentic checkout exception →
• Consent checkpoint →
• Eligibility surface →

• StoreSteady public methodology →
• Google UCP - checkout `business_logic_error` recoverability model →
• Standard PSP decline-code classification →