Finding families
Product Truth Mismatch
A product fact shown to shoppers, crawlers, channels, or AI systems conflicts with another public source for the same item.
See glossary terms →AI Policy Misstatement
A shopping answer or channel interpretation says something about shipping, returns, warranty, privacy, or terms that the public policy pages do not support.
See glossary terms →Claim Substantiation Gap
An objective merchant claim about a product, offer, policy, or capability lacks a reasonable basis in substantiating evidence or conflicts with the merchant evidence set.
See glossary terms →Offer Interpretability Gap
A discount, price, availability, bundle, or shipping offer is hard for a crawler, shopping channel, or AI system to interpret from public evidence.
See glossary terms →Crawler Access Gap
Important commerce evidence is blocked, redirected, missing from discoverable paths, or too fragile for crawlers and shopping systems to retrieve consistently.
See glossary terms →Agent Protocol Gap
A merchant-controlled agent interaction surface is missing, unverifiable, consent-unsafe, or blocked in a way that prevents trusted agents from using supported commerce steps.
See glossary terms →B2B Product Exposure Risk
Wholesale, private, draft, or gated product information appears in a public surface that AI systems or crawlers could cite.
See glossary terms →Post-Fix Validation
A finding needs a specific retest after the merchant changes the source page, markup, feed, policy, or checkout path.
See glossary terms →Confidence labels
Confirmed
The public evidence and observed AI or channel response directly support the finding, and the validation path is known.
Likely
The evidence strongly points to the issue, but the finding should be retested after the merchant changes the source surface.
Needs merchant confirmation
Public evidence is incomplete, private system access may be needed, or the merchant must confirm intent before acting.
Inconclusive
The scan captured a signal, but StoreSteady should not convert it into a firm recommendation without more evidence.
Citable terms
Evidence Claim
A bounded statement StoreSteady can tie to a source URL, structured data field, channel response, or scan observation.
AI Commerce Finding
A merchant-facing issue that combines evidence, confidence, consequence, recommended fix, and validation path.
Claim Conflict
A mismatch between two or more public sources or between a public source and an AI or shopping-channel observation.
Validation Path
The retest StoreSteady can run after a fix, such as re-crawling a page, rereading markup, or repeating an observation.
AI Mystery Shopper
A StoreSteady scan pattern that checks what an AI or shopping channel appears to understand from the merchant surface.